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  • About Us
  • Our Services
    • Business Process Improvement
    • Custom Reporting Software
    • Custom Software
    • Software Integration
    • Support for Existing Systems
  • Key Projects
    • Custom Reporting for ERP System
    • Emergency Reporting
    • Facilities Field Audit
    • Home Builders
    • Invoicing/ Data Consolidation
    • Manufacturing Scheduling and Shopoor
    • Medical Claims Audit
    • Public Transportation
  • Industries
  • Articles
    • Business Process Improvement
    • Custom Software Considerations
    • Development Best Practices
    • Project Management
    • Support & Collaboration
    • System Specifications
  • About Us
  • Our Services
    • Business Process Improvement
    • Custom Reporting Software
    • Custom Software
    • Software Integration
    • Support for Existing Systems
  • Key Projects
    • Custom Reporting for ERP System
    • Emergency Reporting
    • Facilities Field Audit
    • Home Builders
    • Invoicing/ Data Consolidation
    • Manufacturing Scheduling and Shopoor
    • Medical Claims Audit
    • Public Transportation
  • Industries
  • Articles
    • Business Process Improvement
    • Custom Software Considerations
    • Development Best Practices
    • Project Management
    • Support & Collaboration
    • System Specifications
  • Contact Us
Menu
  • About Us
  • Our Services
    • Business Process Improvement
    • Custom Reporting Software
    • Custom Software
    • Software Integration
    • Support for Existing Systems
  • Key Projects
    • Custom Reporting for ERP System
    • Emergency Reporting
    • Facilities Field Audit
    • Home Builders
    • Invoicing/ Data Consolidation
    • Manufacturing Scheduling and Shopoor
    • Medical Claims Audit
    • Public Transportation
  • Industries
  • Articles
    • Business Process Improvement
    • Custom Software Considerations
    • Development Best Practices
    • Project Management
    • Support & Collaboration
    • System Specifications
  • Contact Us
Contact Us

Support for Existing Systems

Enhance your systems with expert software support. Teximus’s support for existing systems service ensures smooth operations, resolving issues and optimizing performance. Trust our expertise to keep your business running at its best.

FREE Consultation
Software support for existing systems
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How to decide whether to keep or replace your custom software

When your business relies on a custom software application that’s beginning to show its age, and the people who wrote the application are no longer available to update it, what do you do?

If you don’t have the complete source code for your custom application, your only solution may be to replace it.

If you have the system source code, you have two choices:

  • Replace your current system with a completely new application (custom or off-the-shelf).
  • Find another company with the skills to enhance your existing system.
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Answering Yes or No to the following questions can help you decide which option to choose.

  1. Does your system collect the right data?
  2. Does the application present information to you in a way that meets at least 80% of your business needs?
  3. Does your system reliably and consistently save your data?  (you’re not losing data)
  4. Is your system accessible from every location from which you want to use it?
  5. If you need to consolidate your data with information outside the application, can you do it easily?
  1. Is the software that was used to write your system (e.g., Microsoft C#, Java, JavaScript, PHP, etc.) still supported?
  2. Does the information for business decisions primarily come from your system, excluding spreadsheets or small, departmental systems?
  3. Can you add new products, services, or other key information without calling a programmer?
  4. Does your system run on the most current server software and/or cloud hosting solution?

If you answered NO to questions 3, 6, or 9, look for a new solution.  If your system is losing data, it’s not going to suddenly fix itself, and the cumulative effect will only get worse.  If your application is written with out-of-date tools or won’t run on the most current servers, you may be at risk for security breaches.

If you answered YES to questions 3, 6, and 9 and at least two more questions, you may be able to retain and enhance your existing system.

Complex Decision-Making

Deciding whether to create a new software application or to continue to maintain a legacy system is not an easy one. It may feel like you’re abandoning something into which you’ve invested lots of time and money, but ultimately your decision has to be made based on facts, with a focus on your long-term goals for your business.

Get In Touch

Let’s start a conversation about how our software support services can empower you and your business.

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